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Legal

Terms of Service

Version
2026-10-16-draft
Last updated

This is a starting draft for Connix's lawyer to review. It isn't final and isn't legal advice. Items marked PLACEHOLDER are still to be decided.

These Terms of Service ("Terms") are the rules for using Connix. Please read them. If something is unclear, email us at support@connixrecruiting.com before you sign up.

1. About these Terms

  • Connix is run by Connix Recruiting ("Connix", "we", "us"). Our website is connixrecruiting.com. PLACEHOLDER: full legal name of the company, state where it is organized, and mailing address
  • These Terms cover the Connix website, the web app and the Connix apps for iPhone and Android (together, the "Service").
  • By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Connix.
  • If you set up or use an account for someone else (for example, a parent setting up a profile for their player), you agree to these Terms for yourself and on their behalf.

2. What Connix does

Connix connects high school and junior college athletes with college coaches.

  • Athletes build a recruiting profile with stats, academics and up to three highlight videos. With a paid subscription, they send that profile to colleges whose coaches are on Connix.
  • Coaches sign up with a school email, are verified by Connix staff, then search athlete profiles, watch videos and message athletes.
  • Connix staff run the Service: they verify coaches, answer support requests, deliver Extras and review reported content.

Connix is a tool to help athletes get seen. We don't guarantee that any coach will view a profile, reply, recruit an athlete, or offer a roster spot or scholarship.

3. Who can use Connix

Athletes

  • You must be at least 14 years old on the day you register. We ask for your date of birth at sign-up to check this, and we close accounts we learn belong to someone younger.
  • You don't need a parent's permission to sign up. If you are under 18, we encourage you to go through these Terms and the Privacy Policy with a parent or guardian. PLACEHOLDER: lawyer to confirm whether a parent or guardian must also agree to these Terms for athletes under 18. The sign-up screens currently say "If the athlete is under 18, a parent or guardian agrees too."
  • A parent or guardian may create and manage a profile for their player. The player must still be 14 or older, and the information must be about that player.

Coaches

  • Coach accounts are for college coaches and athletic staff who recruit for their school.
  • You must sign up with your school email address and a link to your school's staff page. See section 6 for how verification works.

Everyone

  • Give us true, current information, and keep it up to date.
  • One person, one account. Don't share your account or sign in as someone else.
  • PLACEHOLDER: confirm whether Connix is offered only in the United States

4. Your account

  • Keep your password private. You are responsible for what happens in your account.
  • Tell us right away at support@connixrecruiting.com if you think someone else has used your account. You can see where you're signed in, and sign out other devices, in Account.
  • We may suspend or close an account that breaks these Terms, puts other users at risk, or that we're required to close by law. Where we can, we'll tell you why.

5. Athlete subscription, Extras and payments

The athlete subscription

  • Building a profile is free. Coaches can't see your profile until you have an active subscription.
  • The subscription costs $200 per year in US dollars. PLACEHOLDER: final price, and whether there are any discounts or promotional prices
  • The subscription renews automatically each year until you cancel. We'll remind you before it renews. PLACEHOLDER: confirm automatic renewal and how many days before renewal the reminder is sent
  • Prices may change. If the price of your subscription changes, we'll tell you before your next renewal, and you can cancel before the new price applies. PLACEHOLDER: notice period for price changes, for example 30 days
  • PLACEHOLDER: how sales tax is handled, if it applies

Extras

Extras are optional, one-time purchases, such as a profile review by Connix staff or a place at an event. Each Extra shows its price, what you get and how it's delivered before you buy. Reports are delivered in your Connix Messages. Events take place in person or online.

How you pay

  • On the web, payments are processed by Stripe. Connix never sees or stores your full card number.
  • In the iPhone or Android app (when in-app purchase is available), you pay through Apple's App Store or Google Play. Their terms and payment rules also apply, and that store handles billing, renewals and refunds for those purchases.
  • If a payment fails, your subscription may stop and your profile will be hidden from coaches until payment goes through.

Cancelling

  • You can cancel your subscription at any time. Cancelling stops the next renewal. You keep access until the end of the year you've already paid for; after that, your profile is hidden from coaches.
  • For a subscription bought through the App Store or Google Play, cancel it in your store account settings. Deleting your Connix account doesn't cancel a store subscription.
  • PLACEHOLDER: where web subscribers cancel, for example Account → Subscription or the Stripe customer portal

Refunds

  • PLACEHOLDER: subscription refund policy, for example no refunds after a set number of days, a full refund within a set number of days if no profile has been sent, or pro-rated refunds
  • PLACEHOLDER: Extras refund policy, for example a refund if a report hasn't been started, and what happens if an event is cancelled, moved or missed
  • Refunds for App Store or Google Play purchases are handled by Apple or Google under their policies.
  • Nothing in these Terms takes away any refund rights you have under the law.

6. Coaches

  • Connix is free for coaches.
  • Verification: we check that your email address belongs to your school's email domain, and Connix staff review your staff page by hand before you can search athletes. We may ask for more information, decline to verify you, or remove verification later (for example, if you leave the school).
  • Verification only confirms that you appear to be a coach at that school. It is not a background check.
  • Use Connix only to recruit for your school. Don't use athlete information for any other purpose, and don't copy, export, sell or share it outside your school's recruiting staff.
  • Recruiting rules are your responsibility. You are responsible for following the NCAA, NAIA, NJCAA and conference rules that apply to you, including contact periods and rules about when and how you may contact recruits. Connix does not check or block contact based on those rules.
  • An athlete's phone number is shown to you only if the athlete has chosen to share it with approved coaches. Use it only for recruiting. Calls and texts you make from your own phone happen outside Connix.

7. Messages and sending profiles

  • Messaging is text only. There are no voice or video calls in Connix.
  • Coaches start conversations. Athletes can't message a coach first.
  • When an athlete taps Send, their profile (and an optional short note) is shared once with each school they picked, so that school's coaches on Connix can see it. Once a coach writes back, the athlete can reply in that thread.
  • The Connix team may also message you, for example about support questions or an Extra you bought.
  • You can report a message, profile or video, and you can block someone so they can't message you.
  • Connix staff may review reported content and may remove messages, profiles or videos, warn users, or suspend accounts. PLACEHOLDER: lawyer to confirm the wording on when staff may read messages that have not been reported, for example for safety or legal reasons

8. Your content and highlight videos

  • "Your content" means what you add to Connix: profile details, photos, highlight videos, notes and messages.
  • You own your content. You give Connix a license to host, store, copy, convert (for example, into streaming formats and thumbnails), display and share your content as needed to run the Service, for example to show your profile to coaches. This license ends when your content is deleted, except for copies we must keep as described in our Privacy Policy. PLACEHOLDER: confirm whether Connix may use athlete content in its own marketing, and if so, whether it asks first
  • Athletes can add up to three highlight clips, each up to 60 seconds. We convert them and host them on our own storage and content delivery network.
  • Videos appear as soon as they finish processing. We don't review them before they appear. Connix staff remove videos that break these Terms when they are reported or found.
  • Only upload content you have the right to share. That includes music in your videos, and footage of other people.
  • Stats, measurements and academics are reported by the athlete. Connix doesn't verify them, and coaches should confirm anything important directly.

9. Community rules

Don't use Connix to:

  • harass, bully, threaten, or pressure anyone, or send sexual content of any kind;
  • contact a minor for anything other than legitimate college recruiting;
  • pretend to be someone else, or misrepresent your school, role, age or abilities;
  • post content that is hateful, violent, illegal, or that you don't have the right to share;
  • spam, advertise, or ask users for money outside Connix;
  • collect or scrape other users' information, or use bots or automated tools;
  • break or get around our security, or interfere with the Service.

If you see something that worries you, report it in the app or email support@connixrecruiting.com. If someone is in immediate danger, call 911.

10. Connix's property

The Connix name, logo, app and website (apart from your content) belong to Connix Recruiting and are protected by law. You may use the Service as these Terms allow, but you may not copy, sell or reverse-engineer it.

If you think content on Connix infringes your copyright, email support@connixrecruiting.com with details. PLACEHOLDER: lawyer to add a DMCA notice-and-takedown process and a registered copyright agent

12. Other services

Connix uses other companies to run parts of the Service, such as Stripe for payments, and the App Store and Google Play for app downloads. Profiles can also link to other sites, such as Hudl, YouTube or social networks. Those services have their own terms, and we aren't responsible for them.

13. Disclaimers

PLACEHOLDER: lawyer to finalize the disclaimer wording. Connix is provided "as is" and "as available". We work to keep it running and secure, but we can't promise it will always be available or error-free. We don't guarantee recruiting results, and we aren't responsible for what users say or do, on or off Connix.

14. Limits on our liability

PLACEHOLDER: lawyer to draft the limitation of liability, including any cap (for example, the amount you paid us in the past 12 months) and the exclusions that state law requires.

15. Indemnity

PLACEHOLDER: lawyer to decide whether to include an indemnity, and how it applies to minors.

16. Disputes and governing law

PLACEHOLDER: lawyer to decide the governing state law, the courts or venue, whether disputes go to arbitration, any class-action waiver, and how these apply to users under 18. Before starting a formal dispute, please contact us at support@connixrecruiting.com so we can try to fix it.

17. Ending your account

  • You can delete your account at any time in the app (Account → Delete account) or by emailing support. Deleting your account hides your profile and messages from other users right away. Our Privacy Policy explains what we delete and what we keep.
  • Deleting your account doesn't automatically give you a refund, and it doesn't cancel a subscription bought through the App Store or Google Play.
  • If we close your account for breaking these Terms, you may not create a new one without our permission.
  • Sections that by their nature should continue (for example, sections 10 and 13 to 16) keep applying after your account ends.

18. Changes to these Terms

We may update these Terms as Connix changes. The version and "Last updated" date at the top of this page show which version is current. If we make an important change, we'll tell you by email or in the app before it takes effect. If you keep using Connix after that, the new Terms apply. PLACEHOLDER: notice period for important changes, for example 30 days

19. Contact us

Questions about these Terms? Email support@connixrecruiting.com. PLACEHOLDER: mailing address for legal notices

Read the Privacy Policy or go back to the Connix home page.